04 / CENTRALIZED SERVICES
MSP Operations & Automation
Repeatable RMM, patching, endpoint and automation workflows for distributed client estates.
Engineering that fits your operations.
Standardize recurring MSP operations through reliable scripts, policy baselines, ticket workflows and structured reporting while retaining approval and ownership boundaries.
What's included in scope
RMM policies, patching & endpoint standards
Rewst, immy.bot & PowerShell workflows
User onboarding & offboarding
PSA workflows, SOPs & technical documentation
Coverage, supported versions, access, response targets and change windows are defined in each statement of work.
